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Diffstat (limited to 'winsup/doc/faq-resources.xml')
| -rw-r--r-- | winsup/doc/faq-resources.xml | 108 |
1 files changed, 4 insertions, 104 deletions
diff --git a/winsup/doc/faq-resources.xml b/winsup/doc/faq-resources.xml index 29ffb5ff4..9bf42f722 100644 --- a/winsup/doc/faq-resources.xml +++ b/winsup/doc/faq-resources.xml @@ -37,115 +37,15 @@ for a list of them.) <qandaentry id="faq.resources.mailing-lists"> <question><para>What Cygwin mailing lists can I join?</para></question> <answer> - <para>Comprehensive information about the Cygwin mailing lists can be found at -<ulink url="http://cygwin.com/lists.html">http://cygwin.com/lists.html</ulink>. -</para> -<para>To subscribe to the main list, send a message to -cygwin-subscribe@cygwin.com. To unsubscribe from the -main list, send a message to cygwin-unsubscribe@cygwin.com. -In both cases, the subject and body of the message are ignored. -</para> -<para>Similarly, to subscribe to the Cygwin announcements list, send a message -to cygwin-announce-subscribe@cygwin.com. To unsubscribe, -send a message to cygwin-announce-unsubscribe@cygwin.com. -</para> -<para>If you want to contribe to Cygwin tools & applications, rather than -the library itself, then you should subscribe to cygwin-apps. There -is also a low-volume list called cygwin-developers which is reserved -for knowledgeable people who regularly contribute to the Cygwin DLL. -Please do not ask for read-only access to this mailing list. Both -cygwin-developers and cygwin-apps are by-approval lists. The same -mechanism as described for the first two lists works for these as -well. -</para> -<para>There is a searchable archive of the main mailing list at -<ulink url="http://cygwin.com/ml/cygwin/">http://cygwin.com/ml/cygwin/</ulink>. There is an alternate -archive, also searchable, at <ulink url="http://www.delorie.com/archives/">http://www.delorie.com/archives/</ulink>. -You can also search at <ulink url="http://www.google.com/">http://www.google.com/</ulink> and include -"cygwin" in the list of search terms. -</para> -<para>Cygwin mailing lists are not gatewayed to USENET, so anti-spam measures -in your email address are neither required nor appreciated. Also, avoid -sending HTML content to Cygwin mailing lists. +<ulink url="http://cygwin.com/lists.html" />. </para> </answer></qandaentry> -<qandaentry id="faq.resources.posting"> -<question><para>Posting Guidelines (Or: Why won't you/the mailing list answer my questions?)</para></question> +<qandaentry id="faq.resources.problems"> +<question><para>What if I have a problem? (Or: Why won't you/the mailing list answer my questions?)</para></question> <answer> - -<para>If you follow these guidelines, you are much more likely to get a -helpful response from the Cygwin developers and/or the Cygwin community at -large: -</para> -<itemizedlist><listitem><para>Read the User's Guide and the FAQ first. -</para></listitem> -<listitem><para>Check the mailing list archives. Your topic may have come up -before. (It may even have been answered!) Use the search facilities -at the links above. Try the alternate site if the main archive is not -producing search results. -</para></listitem> -<listitem><para>Explain your problem carefully and completely. "I installed Blah -and it doesn't work!" wastes everybody's time. It provides no -information for anyone to help you with your problem. You should -provide: -</para> -<itemizedlist><listitem><para>A problem statement: How does it behave, how do you think it -should behave, and what makes you think it's broken? (Oh yeah, and what -is <emphasis>"it"</emphasis>?) -</para></listitem> -<listitem><para>Information about your Windows OS ("Win95 OSR2" or "NT4/SP3" or -"Win2K" or "Win98 SE" or ...). -</para></listitem> -<listitem><para>Details about your installation process, or attempts at same. (Internet or -Directory install? If the former, exactly when and from what mirror? -If the latter, which packages did you download? Which version of -setup.exe? Any subsequent updates?) -</para></listitem> -<listitem><para>Details about your Cygwin setup, accomplished by <emphasis>attaching</emphasis> -the output of 'cygcheck -s -v -r' to your message. (Do not paste the -output into your message.) -</para></listitem> -<listitem><para>A valid return address, so that a reply doesn't require manual editing of -the 'To:' header. -</para></listitem> -</itemizedlist> - -</listitem> -<listitem><para>Your message must be relevant to the list. Messages that are -<emphasis>not</emphasis> directly related to Cygwin are considered off-topic and are -unwelcome. For example, the following are off-topic: -</para> -<itemizedlist><listitem><para>General programming language questions -</para></listitem> -<listitem><para>General Windows programming questions -</para></listitem> -<listitem><para>General UNIX shell programming questions -</para></listitem> -<listitem><para>General application usage questions -</para></listitem> -<listitem><para>How to make millions by working at home -</para></listitem> -<listitem><para>Announcements from LaserJet toner cartridge suppliers -</para></listitem> -</itemizedlist> - -</listitem> -<listitem><para>Read and obey ``How To Ask Questions The Smart Way'' by Eric -S. Raymond, at <ulink url="http://www.catb.org/~esr/faqs/smart-questions.html">http://www.catb.org/~esr/faqs/smart-questions.html</ulink>. -</para> -</listitem> -</itemizedlist> - -<para>If you do not follow the above guidelines, you may still elicit a -response, but you may not appreciate it! -</para> -<para>For inquiries about support contracts and commercial licensing, visit -<ulink url="http://www.redhat.com/software/cygwin/">http://www.redhat.com/software/cygwin/</ulink>. -</para> -<para>Beyond that, perhaps nobody has time to answer your question. Perhaps -nobody knows the answer. +<para>Comprehensive information about reporting problems with Cygwin can be found at <ulink url="http://cygwin.com/problems.html" />. </para> </answer></qandaentry> |